N° 102 - December 2010

To read summaries, click on the article titles

Editorial par Pascal LEFEBVRE

OVERLOOKED

Telemanagement and occupational health: What are the effects of being distant and uninformed about real work?

Cécile Clergeau
GRANEM, Université d'Angers et LEMNA - UFR ITBS
and

Laetitia Pihel
LEMNA, Université de Nantes, IEMN-IAE

Research or wasted time? Toward incorporating administrative tasks in the occupation of research professor

Aubépine DAHAN
ATER, doctorante, Université Jean-Monnet
ISEAG/IAE Saint-Etienne
Université Paris-Est, UMR 8134 CNRS
Marne-la-Vallée
and
Vincent MANGEMATIN
Professeur, Conseiller Scientifique, Grenoble
Ecole de Management

The renaissance of the Fiat 500: Out of the pipeline onto the bottom line

Jean-Marc POINTET
Professeur Associé délégué à la recherche, Université Paris-EST, IRG, ESIEE Management

From a customer-oriented strategy to “mystery customer surveys” at the SNCF: A fiction with quite real effects!

Damien COLLARD
Maître de conférences - Université de Franche-Comté
Chercheur au LEG-UMR 5118, Université de Bourgogne et CNRS

Culture as a social construction: The case of a mutualist hospital group

Jennifer URASADETTAN
Docteur en sciences de gestion, Université Montpellier II, CREGOR

Redesigning coordination between farmers and dairy cooperatives: Toward a joint management of the seasonal milk supply

Martine NAPOLEONE
Zootechnie-système, INRA Sciences pour l'Action et le Développement
and
Eduardo CHIA
Sciences de gestion, INRA Sciences pour l'Action et le Développement

TRIAL BY FACT

The unforeseen appearance of a new development strategy: The hare’s revenge on the tortoise

Éric Huber
Ingénieur des Mines, chef du service Economie-entreprises à la DIRECCTE de Bourgogne

OTHER TIMES, OTHER PLACES

A difficult agreement on “values” in an African firm

Serge Alain GODONG
Docteur en sciences de gestion, Université de Paris X, Nanterre
Laboratoire interdisciplinaire de sociologie économique (LISE)

MOSAICS

Thierry Weil:

Can we learn from experience? On James March’s The ambiguities of experience (Cornell University Press, 2010).

Julie Bastianuti:

Which standards for firms? On the special issue of Entreprises et histoire (edited by Blanche Segrestin, n° 57, 2009).

Philippe Silberzahn:

Reforming the health system: The innovator’s prescription — On Clayton Christensen, Jérôme Grossman and Jason Hwang’s La prescription de l’innovateur.